> For the complete documentation index, see [llms.txt](https://learn.capstorm.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.capstorm.com/copystorm-restore/reference/tracker-database-tab/show-skipped-reasons.md).

# Show Skipped Reasons

The Show Skipped Reasons tool displays the reason(s) why CopyStorm/Restore failed to restore records.

Skipped records are organized using two parameters:

* Category — the general type of reason a record was skipped.
  * Most reasons use the category “Default” but some, like Lead, may use the category “Unsupported”.
  * “Unsupported” reasons are due to the Salesforce API not supporting the operation.
* Table — the name of a table with skipped records.

These parameters may be set at the top of the Show Skipped Reasons dialog. If not set, all values are displayed. In addition a search string may be specified, limiting displayed records to those whose reason contains the search string.

The following additional operations are supported:

* The “Delete” button deletes skipped reasons from the tracker database.
* The “Export” button saves skipped reasons to a CSV file.

![](https://2924009365-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5FyPmqVkPxhj2oT8fbgB%2Fuploads%2Fgit-blob-bb971041cba5bc141b9403260be4c265db8bae7e%2F34248f0c-SkippedRecordReasons-800x417.png?alt=media)