Rich Text Fields

Configure Rich Text Fields for pre-processing before Sending to Salesforce. Options:

  • Patch RT Images
    • Replaces all Servlet/RTA Image references with their Base64 encoded image data.
    • Note: Upon record insert/update, Salesforce will re-convert the Base64 body to an RTA Image.
  • Patch RT URIs
    • Finds and updates Salesforce record IDs embedded in RTA fields. When a record is restored or reinserted with a new ID, this option rewrites hardcoded references to reflect the correct restored record IDs
    • Supported Formats:
      • %2Fr%2FObject__c%2F001XXXXXXXXXXXXXXX%2Fview
      • https://.lightning.force.com/lightning/r/Object__c/001XXXXXXXXXXXXXXX/view

NOTE: Only IDs that can be mapped using the Restore’s ID Map or Tracker Database will be replaced. Others remain unchanged.

Please contact support@capstorm.com for adding pre-processing support for other URL formats.