Restore Wizard

Step 5: View Results

The View Results stage is where a user can review exactly what happened during the restore, broken down by Salesforce object and record. Use it to confirm success, investigate errors, and understand why any records were skipped.

Using the Filters

1) Object

Select the object to analyze (Account, Contact, etc.).
This page shows results one object at a time.

2) Fields

Use this to control which columns appear in the grid.

  • Keep it small when you’re troubleshooting (ID + name + status + a couple key fields).
  • Add more fields when needing to verify that specific values restored correctly.

3) Record Type

This filters the grid based on restore outcome. Options are:

  • All – shows everything.
  • Pending – records that are still being processed (mostly useful if you open View Results before the restore is fully finished).
  • Skipped – records that were not restored (use Show Skipped Reasons to see why).
  • Inserted – records that were created in the target org.
  • Updated – records that already existed in the target org and were modified.

Understanding the Results Grid

Common columns seen:

  • Original Id – the record ID from the backup/source dataset.
  • Restored Id – the record ID in the target org after the restore.
    • For Inserted records, this may be a newly created ID.
    • For Updated records, it may match the existing target record’s ID.
  • Status – the outcome for that record (Inserted / Updated / Skipped / Pending).
  • Additional columns (like Account Name, timestamps, audit fields, etc.) depending on the Fields selection.

Troubleshooting Workflow

  1. Set Record Type = Errors
    • If there is not an “Errors” option in the dropdown, instead click Show Errors to view the error details directly.
  2. Fix the root cause in Salesforce (common themes: validation rules, missing required fields, permissions, duplicate rules).
  3. Return here to confirm the error count dropped and records moved to Inserted/Updated.

For skipped records:

  1. Set Record Type = Skipped
  2. Click Show Skipped Reasons
  3. Look for patterns (restore type mismatch is the classic one: Insert Only skips “already exists”; Update Only skips “does not exist”).