> For the complete documentation index, see [llms.txt](https://learn.capstorm.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.capstorm.com/copystorm-restore/frequently-asked-questions/common-restore-problems-and-resolutions.md).

# Common Restore Problems and Resolutions

This article discusses common reasons that may prevent records to restore using CopyStorm/Restore.

## Triggers

Your Salesforce instance may have triggers that need to be disabled prior to restoring records. Here are a few examples:

* A BeforeUpdate trigger computes sales tax for a Quote. The error seen when restoring records is “TOO MANY SOQL STATEMENTS”.
* A BeforeInsert trigger does data validation on a specific field whose validation rules have changed over time. The error seen indicates that an INSERT or UPDATE failed.

Errors caused by triggers may be complex because a failure at a high level (e.g. Opportunity) may cause subsequent failures.

## Inactive Price Books and Prices

CopyStorm/Restore’s default configuration will not restore Opportunity or Quote records referencing inactive price books or prices. To include these records you must explicitly enable the behavior on the Global Parameters tab.

## Data Integrity Problems

You may see an error indicating that data from the backup is not valid for a restore. These are typically caused by numeric values with too many digits or email addresses in an invalid format, represent real errors in your source Salesforce database, and should be corrected.