# Help! CopyStorm/Director is starting multiple CopyStorm jobs at the same time!

If you’ve seen the following behavior with CopyStorm/Director:

![](/files/ABPcRYi1mLf1Jzyq6Fwg)

Screenshot: Duplicate CopyStorm jobs in CopyStorm/Director

Please review your *Windows Task Scheduler* configuration for `CopyStormJobRunner.bat`. Ensure that:

* Exactly *one* Task is configured to launch `CopyStormJobRunner.bat`
* In the *Settings* of the Task Declaration
  * “If the task is already running, then the following rule applies:” is set to “**Do not start a new instance**“

## Example Configuration

The following screenshots provide an example configuration that will run the `CopyStormJobRunner.bat` script every 10 minutes, starting at 20:00, every day.

![](/files/gNNu5KXxtPSqXlRUDoDY)

Screenshot: CopyStormJobRunner *Triggers* Example

![](/files/Dx2UcPwyMBbdxoSoxkM0)

Screenshot: CopyStormJobRunner *Settings* Example

## Help! My Windows Task Scheduler is configured properly, but there are still multiple jobs running at the same time

If you’ve ensured that the Windows Task declaration is configured correctly, and you’re still seeing CopyStorm/Director launch multiple jobs at the same time, please review the *History* for the Task.

In practice, we’ve seen Windows Task Scheduler run a task multiple times at the configured trigger time – even with the **“Do not start a new instance”** task rule applied.

Your *History* tab may look something like this:

![](/files/7wtWqABupFQnwvDzSuRp)

Screenshot: CopyStormJobRunner *History* Example

In the screenshot above, you can see multiple *Action Started* Task Categories at the 04:00:04 timestamp – meaning that multiple instances of `CopyStormJobRunner.bat` are running concurrently.

[This is a known bug in certain versions of Windows Server.](https://support.microsoft.com/en-us/topic/the-task-scheduler-service-runs-the-same-job-two-times-in-windows-server-2008-in-windows-vista-in-windows-7-or-in-windows-server-2008-r2-148b00e9-5e08-2e85-c2ab-df7c1088872f)

## Solution

1. **Disable**the current CopyStormJobRunner Windows Task.
2. **Create**a new CopyStormJobRunner Task with the same configuration as the previous Task.
3. **Monitor** the *History* for the newly created task – ensure that you see **exactly one** *Action Started* Task Category at the expected execution time.

Please contact <support@capstorm.com> immediately if you notice further issues after following these steps.


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