# Step 5: View Results

This stage is where you **review exactly what happened** during the restore, broken down by Salesforce object and record. Use it to confirm success, investigate errors, and understand why anything was skipped.

![](/files/Y4tlgYbdQ1xqKMZhNKQP)

## What you see on this page

At the top of the page are filters that control what shows in the results grid:

* **Object** – chooses which Salesforce object’s restore results you’re viewing
* **Fields** – chooses which columns/fields are shown in the grid
* **Record Type** – filters results by outcome/status (details below).

On the right side are action buttons:

* **Export** – downloads the currently viewed results (based on your selected object/filters/fields).
* **Show Errors** – opens a view/list of error details (use this first when something failed).
* **Show Skipped Reasons** – shows the reasons records were skipped (super helpful for “why didn’t it restore?” questions).
* **Previous Step** – go back if you need to revisit earlier stages.
* **Next Step** – proceed to **Summary** after you’ve reviewed results.

## How to use filters

### **1) Object**

Select the object you want to analyze (Account, Contact, etc.). This page shows results **one object at a time**, so you’ll typically bounce between objects when validating a large restore.

### **2) Fields**

Use this to control which columns appear in the grid.

* Keep it small when you’re troubleshooting (ID + name + status + a couple key fields).
* Add more fields when you need to verify that specific values restored correctly.

### **3) Record Type**

This filters the grid based on restore outcome. Options are:

* **All** – shows everything.
* **Pending** – records that are still being processed (mostly useful if you open View Results before the restore is fully finished).
* **Skipped** – records that were not restored (use **Show Skipped Reasons** to see why).
* **Inserted** – records that were created in the target org.
* **Updated** – records that already existed in the target org and were modified.

## Understanding the Results Grid

Common columns you’ll see:

* **Original Id** – the record ID from the backup/source dataset.
* **Restored Id** – the record ID in the target org after the restore.
  * For **Inserted** records, this may be a newly created ID.
  * For **Updated** records, it may match the existing target record’s ID.
* **Status** – the outcome for that record (Inserted / Updated / Skipped / Pending).
* Additional columns (like **Account Name**, timestamps, audit fields, etc.) depending on your **Fields** selection.

## Troubleshooting workflow

1. Set **Record Type = Errors**
   * You don’t have an “Errors” option in the dropdown, so instead click **Show Errors** to view the error details directly.
2. Fix the root cause in Salesforce (common themes: validation rules, missing required fields, permissions, duplicate rules).
3. Return here to confirm the error count dropped and records moved to **Inserted/Updated**.

For skipped records:

1. Set **Record Type = Skipped**
2. Click **Show Skipped Reasons**
3. Look for patterns (restore type mismatch is the classic one: *Insert Only* skips “already exists”; *Update Only* skips “does not exist”).

## Exporting Results

Use **Export** when you need to:

* Share outcomes with a team/customer
* Track what changed
* Save the restore output for audit/review

Tip: Apply **Object** + **Record Type** filters first so the export is focused and readable.


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